As a society, it appears we’ve become quite obsessed with what others have to say about us--especially in the world of consumer-based business reviews. Qualtrics, a leading experience management company, recently published some eye-opening statistics about the power of online reviews. Consider this--91% of 18-34 year olds trust online reviews as much as personal recommendations, and 93% of consumers stated that online reviews influenced their purchasing decisions. With the Millennial generation quickly filling the ranks of Corporate America and starting their own businesses, you can surely expect that reviews will be used as part of their decision-making process.